ph899 is committed to protecting the personal data of every Filipino player on our platform. This Privacy Policy explains what information we collect, why we collect it, how we use it, and the rights you have over your own data.
The key principles behind how ph899 handles your personal information. Full details follow in the policy below.
All personal and financial data stored by ph899 is encrypted using industry-standard AES-256 encryption. All data transmitted between your device and ph899 servers is protected by TLS 1.3.
Under the Philippine Data Privacy Act of 2012 (Republic Act 10173), you have the right to access, correct, and request deletion of your personal data held by ph899 at any time.
ph899 does not sell, rent, or trade your personal information to any third party for marketing purposes. Your data is used solely to operate and improve the ph899 platform.
ph899's data practices comply with both PAGCOR's regulatory requirements and the Philippine Data Privacy Act. We are registered with the National Privacy Commission (NPC).
ph899 collects only the personal data that is strictly necessary to operate the platform, verify your identity, process transactions, and comply with regulatory obligations.
You can opt out of all marketing communications from ph899 at any time through your account settings or by contacting our support team. Opting out does not affect your account access.
Your Privacy Matters: This Privacy Policy describes how ph899 ("ph899," "we," "us," "our") collects, uses, stores, and protects the personal information of players and visitors ("you," "your") on the ph899 platform at ph899.app. By registering an account or using the ph899 platform, you acknowledge that you have read and understood this Privacy Policy.
1.1 ph899 is an online gaming platform operating in the Philippines under the regulatory framework of the Philippine Amusement and Gaming Corporation (PAGCOR). As a regulated operator, ph899 is required to collect and process certain personal data from its players in order to verify identities, prevent fraud, comply with anti-money laundering obligations, and deliver a safe and enjoyable gaming experience.
1.2 ph899 is committed to handling all personal data responsibly, transparently, and in full compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations, and all applicable issuances of the National Privacy Commission (NPC).
1.3 This Privacy Policy applies to all personal data collected through the ph899 website at ph899.app, the ph899 mobile application, and any other digital touchpoints operated by ph899. It applies to registered players, prospective players, and general visitors to the platform.
1.4 This Privacy Policy should be read alongside ph899's Terms & Conditions, which are incorporated herein by reference. In the event of any conflict between this Privacy Policy and the Terms & Conditions on matters of data privacy, this Privacy Policy shall prevail.
2.1 For the purposes of the Philippine Data Privacy Act of 2012, ph899 is the personal information controller in respect of all personal data collected through the ph899 platform.
2.2 ph899 has appointed a Data Protection Officer (DPO) who is responsible for overseeing compliance with this Privacy Policy and applicable data protection laws. You may contact the ph899 DPO at any time using the contact details provided in Section 14 of this Policy.
2.3 Where ph899 engages third-party service providers to process personal data on its behalf, those providers act as personal information processors and are contractually bound to process data only in accordance with ph899's instructions and applicable law.
3.1 ph899 collects the following categories of personal data, depending on how you interact with the platform:
| Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, government-issued ID number, nationality | Account registration, KYC verification, age verification (21+) |
| Contact Data | Email address, mobile number, residential address | Account communications, support, regulatory notices |
| Financial Data | GCash number, PayMaya account, BPI/BDO/Metrobank account details, transaction history | Deposits, withdrawals, fraud prevention, AML compliance |
| Gaming Data | Game history, bet amounts, win/loss records, session duration | Platform operation, responsible gaming monitoring, dispute resolution |
| Technical Data | IP address, device type, browser type, operating system, cookies | Security, fraud detection, platform optimization |
| Communications Data | Support chat logs, email correspondence, feedback submissions | Customer support, quality assurance, dispute resolution |
3.2 ph899 does not intentionally collect sensitive personal information as defined under the Data Privacy Act (such as health data, religious beliefs, or political affiliations) unless specifically required by law or regulatory directive and with your explicit consent.
3.3 Where you choose not to provide personal data that is required for a specific purpose (such as identity verification), ph899 may be unable to provide the relevant service or feature to you.
4.1 ph899 collects personal data through the following means:
4.2 ph899 does not purchase personal data from data brokers or any other commercial data sources.
5.1 ph899 uses the personal data it collects for the following purposes:
5.2 ph899 does not use your personal data for automated decision-making that produces legal or similarly significant effects on you, except where required by law or where you have given explicit consent.
6.1 Under the Philippine Data Privacy Act of 2012, ph899 processes your personal data on the following legal bases:
7.1 ph899 does not sell, rent, or trade your personal data to any third party. ph899 may share your personal data only in the following limited circumstances:
7.2 All third parties with whom ph899 shares personal data are contractually required to maintain appropriate security measures and to use the data only for the specified purpose.
ph899 does not transfer your personal data outside the Philippines except where required by law or where the receiving country provides an adequate level of data protection as determined by the NPC.
8.1 ph899 uses cookies and similar tracking technologies to operate and improve the platform. Cookies are small text files stored on your device when you visit ph899.app.
8.2 ph899 uses the following types of cookies:
8.3 ph899 does not use third-party advertising cookies or behavioral tracking cookies for the purpose of serving targeted advertisements on external platforms.
8.4 You may manage cookie preferences through your browser settings. Please note that disabling strictly necessary cookies may impair your ability to use the ph899 platform.
9.1 ph899 retains personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law and PAGCOR regulations.
9.2 The following general retention periods apply:
9.3 Upon expiry of the applicable retention period, ph899 will securely delete or anonymize your personal data in accordance with its data disposal procedures.
10.1 ph899 implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:
10.2 In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, ph899 will notify the National Privacy Commission within seventy-two (72) hours of becoming aware of the breach, and will notify affected players without undue delay, in accordance with the Data Privacy Act.
10.3 While ph899 takes all reasonable steps to protect your data, no online platform can guarantee absolute security. You are responsible for maintaining the security of your own account credentials.
If you suspect unauthorized access to your ph899 account, contact our support team immediately. We will investigate and take appropriate action, including temporary account suspension if necessary.
11.1 Under the Philippine Data Privacy Act of 2012, you have the following rights in relation to your personal data held by ph899:
You have the right to request a copy of the personal data ph899 holds about you, along with information about how it is being used and with whom it has been shared.
You have the right to request correction of any inaccurate or incomplete personal data ph899 holds about you. You may update basic account information directly through your account settings.
You have the right to request deletion of your personal data where it is no longer necessary for the purpose for which it was collected, subject to ph899's legal retention obligations under PAGCOR and AML regulations.
You have the right to object to the processing of your personal data for direct marketing purposes. You may also object to processing based on legitimate interests, subject to ph899's overriding legal obligations.
You have the right to receive a copy of the personal data you have provided to ph899 in a structured, commonly used, and machine-readable format, where technically feasible.
If you believe ph899 has not handled your personal data in accordance with the Data Privacy Act, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines.
11.2 To exercise any of the above rights, please contact ph899's Data Protection Officer using the contact details in Section 14. ph899 will respond to all verified data subject requests within fifteen (15) business days of receipt.
11.3 ph899 may need to verify your identity before processing a data subject request to ensure that personal data is not disclosed to unauthorized parties.
21+ Only: The ph899 platform is strictly for persons aged 21 years and above. ph899 does not knowingly collect personal data from persons under the age of 21. If ph899 discovers that personal data has been collected from a person under 21, that account will be immediately suspended and all associated data will be deleted in accordance with applicable law.
12.1 ph899 employs age verification procedures during the registration process and may request additional proof of age at any time. These measures are in place to comply with PAGCOR regulations and to protect minors from accessing gambling services.
12.2 If you are a parent or guardian and believe that a person under 21 in your care has registered on ph899, please contact our support team immediately. ph899 will investigate and take appropriate action without delay.
13.1 ph899 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law, or PAGCOR regulatory requirements.
13.2 When material changes are made to this Privacy Policy, ph899 will notify registered players via email or a prominent notice on the platform at least seven (7) days before the changes take effect, except where immediate changes are required by law.
13.3 The "Last Updated" date at the top of this page reflects the date of the most recent revision. We encourage you to review this Privacy Policy periodically to stay informed about how ph899 protects your data.
13.4 Your continued use of the ph899 platform after the effective date of any amendment constitutes your acknowledgment of the revised Privacy Policy. If you do not agree with the revised Policy, you may request account closure in accordance with the Terms & Conditions.
14.1 If you have any questions, concerns, or requests regarding this Privacy Policy or ph899's data practices, please contact our Data Protection Officer. Our support team and DPO are available 24 hours a day, 7 days a week.
14.2 You may reach ph899 via the live chat feature on the platform, or by email at:
Data Protection Officer: [email protected]
General Support: [email protected]
14.3 For complaints that cannot be resolved directly with ph899, you may contact the National Privacy Commission of the Philippines through their official channels.
14.4 ph899's registered business address and full company details are available upon request to verified account holders.
Your data is protected, your transactions are secure, and your privacy is our priority. Join the ph899 community and enjoy a regulated, transparent gaming experience built for Filipino players. Must be 21 years or older to register.